FAQs

LAYÀ is a local clothing brand based in the Philippines. All our clothes are crafted meticulously by our fellow Filipino artisans.

SHIPPING

We use LBC, Grab Express and Lalamove for delivery.

For provincial, standard rate of P210.

We will process the delivery once payment has been settled.

Orders placed on holidays will be processed the next business days.

All made to order items will be processed 10-15 business days upon payment.

SHIPPING FEE

LBC

Metro Manila: P185 (1-2 days)

Provincial: P210 (3-5 days)

SAME DAY DELIVERY

Grab Express and Lalamove

TRACKING OF ORDERS

Tracking numbers will be updated vial email once your order has been dispatched.

RETURN AND EXCHANGE POLICY

As all our pieces are exclusively for pre-order, we do not facilitate returns, exchanges, or refunds.

If you’ve chosen the wrong size or need to make adjustments to your order, we’re pleased to provide size alterations for a small fee (ranging from ₱250 to ₱450).

In the unlikely event that you receive a faulty item, we will not charge any fees and will take the required steps to resolve any problems and ensure a perfect fit.

All shipping costs will be shouldered by the customer.