LAYÀ is a local clothing brand based in the Philippines. All our clothes are crafted meticulously by our fellow Filipino artisans.
SHIPPING
We use LBC, Grab Express and Lalamove for delivery.
For provincial, standard rate of P210.
We will process the delivery once payment has been settled.
Orders placed on holidays will be processed the next business days.
All made to order items will be processed 10-15 business days upon payment.
SHIPPING FEE
LBC
Metro Manila: P185 (1-2 days)
Provincial: P210 (3-5 days)
SAME DAY DELIVERY
Grab Express and Lalamove
TRACKING OF ORDERS
Tracking numbers will be updated vial email once your order has been dispatched.
After a package is handed over to the courier, we no longer have control over its handling. While we will assist in resolving any issues such as errors, delays, or damages caused by the courier, we cannot be held responsible for these occurrences.
For inquiries and updates on your package’s status, please contact the courier directly unless the tracking number wasn’t sent to you via email or SMS.
RETURN AND EXCHANGE POLICY
As all our pieces are exclusively for pre-order, we do not facilitate returns, exchanges, or refunds.
If you’ve chosen the wrong size or need to make adjustments to your order, we’re pleased to provide size alterations for a small fee (ranging from ₱250 to ₱450). All shipping costs will be shouldered by the customer.
In the unlikely event that you receive a faulty item, we will not charge any fees and will take the required steps to resolve any problems and ensure a perfect fit.